Vaddio.com

Vaddio Support Center

Access documents and resources for our entire product catalog right here.

Support Portal
Support Portal
Downloads for Products
Other Resources

Vaddio's customer support portal is your online access to a wealth of product knowledge, FAQs, and ticketing information from our Technical Support staff. Click below to sign up and create a login for online access.

Vaddio Loader

Compare PTZ Cameras
(PDF) 517k

Distance Charts and Calculators

AutoTRAK Calculator (XLS) 19k
This tool will help you determine the hypotenuse angles of your presentation area to measure the farthest corners of the room to make sure the camera will reach the entire area needed.
Camera Cabling Distances (PDF) 84k
A chart of maximum distances for Cat.5 cabling runs for each camera and their Quick-Connect systems.
OEM PTZ Camera Image Size Calculator 76k
The maximum and minimum measurements of the camera's image from the distance of the camera to the subject.
Vaddio PTZ Camera Image Size Calculator (xlsx) 103k
The maximum and minimum measurements of the camera's image from the distance of the camera to the subject. (Vaddio cameras only)
Vaddio PTZ Camera Image Size Calculator - EMEA (xlsx) 103k
The maximum and minimum measurements of the camera's image from the distance of the camera to the subject. (Vaddio cameras only - EMEA version)

Contact

Phone support is available Monday-Friday, 7am-6pm CST.
Toll Free
+1 (800) 572-2011
Phone
+1 (763) 971-4400
Email
support@vaddio.com

Warranty Policies

Download warranty information for all Vaddio-made products.